16 Fixes For Alexa Not Connecting To Wi Fi Internet During Setup

1. Restart the Echo and Modem

If your Alexa device isn’t connecting to Wi-Fi during the setup process, simply restart your Echo device. For that, unplug it from the power supply for 30 seconds and then plug it back. Now, start the setup process again. Tip: Learn how to make Alexa say anything you want with this simple trick.

4. Disable Limit IP Address Tracking (iPhone)

5. Turn off Bluetooth on Your Phone

Next, if Alexa still won’t connect to Wi-Fi during setup, you should try turning off Bluetooth on your phone from which you are trying to set up the Echo device and restart the setup process without Bluetooth connection. Often this simple fix is enough to make your Alexa connect to Wi-Fi. For Android phones, open the Quick Settings panel and tap on the Bluetooth icon to turn it off. Similarly, tap on the Bluetooth icon in the Control Center of your iPhone to disable it. Then, restart your Echo device and begin the setup process.

6. Turn off the Phone’s Mobile Data

If Alexa can’t find your Wi-Fi network during the setup process, you should try turning off the cellular aka mobile data on the phone. That way your phone can only use Wi-Fi internet without any distractions during the setup process.

7. Check You Are Entering the Right Password

Do you know how many times we enter the wrong password in one of our social media accounts only to freak out that someone has hacked our account? What I’m trying to say is that as humans, we are bound to make mistakes. So double-check the Wi-Fi password that you are entering while setting up Alexa. Or, view the Wi-Fi password on your Android phone including Samsung Galaxy phones. That would help in verifying that you are entering the correct details.

8. Change Wi-Fi Band (2.4Ghz/5Ghz)

Most modern Wi-Fi modems now support dual-band Wi-Fi networks. If you have such a modem, try setting up Alexa using another band than the current one. So if you are currently trying to connect from a 2.4Ghz network, switch to 5Ghz or vice versa.

9. Switch to WPA2 Security

Another reason why your Echo device doesn’t detect your Wi-Fi network during the setup process could be because of its security. Echo devices work well with routers using WPA2 security over WPA3. So go into the router settings and change the security from WPA3 to WPA2.

10. Update Alexa App

You should also try updating the Alexa app on your Android or iPhone. There are chances that some change has been implemented in the app or there’s a bug that’s causing Wi-Fi issues. So go to the App Store (iPhone) or Google Play Store (Android) and search for Alexa. Press the Update button.

11. Reinstall Alexa App

Next, you should reinstall the Alexa app if merely updating the app doesn’t fix the issue. For that, uninstall the app first followed by installing it again from the respective app store of your phone. 2. Click on Preferences at the top followed by Saved Network Passwords. Note: If you don’t see the Preferences tab, you might see a link that says go to Manage your Content & devices. Click on that followed by Preferences. 3. Click on Delete next to Your Saved Wi-Fi Passwords. 4. Now, restart your Echo device and begin the setup process again. This time your Echo will connect to Wi-Fi without any issue.

13. Connect Using a Mobile Hotspot

If the Echo device won’t connect to your home’s Wi-Fi network, you should try setting it up using your phone’s hotspot. Once it is set up, change the Wi-Fi to your home network in the Alexa app. Turn on Mobile Hotspot or Personal Hotspot on your Android or iPhone and follow the setup process of Echo device using it. Hopefully, Alexa will set it up without any issues. Once that happens, open the Alexa app and tap on your Echo device under Devices. Tap on the Settings icon at the top and press Change next to Wi-Fi network. Select a different Wi-Fi network. Pro Tip: Once you have set up Echo using a mobile hotspot, do not immediately switch to your home Wi-Fi. Sometimes, Echo devices are still updating. So wait at least half an hour or 15 minutes before you change the Wi-Fi.

14. Deregister Echo Device

Click on the Deregister button next to your Echo device.

15. More Troubleshooting Tips to Try Before Reset

If Alexa is still not connecting to Wi-Fi during setup, try these tips as well: Tip: Learn how to fix Alexa keeps saying something went wrong message.

16. Factory Reset the Echo

Finally, if nothing helps, you should factory reset your Echo device. There’s a high probability that factory resetting will resolve the issue. For most devices, you will need to hold the Microphone and Volume Down button for at least 20-30 seconds to reset it.

Relax With Alexa

I hope you were able to connect to Wi-Fi during setup using the above fixes. Once everything is set up and running, you can relax by listening to some relaxing sounds from Alexa. You can also try some daily routines that will automate several small but repetitive tasks that you have to do manually every single day.